Introverts used to frustrate the hell out of me until I found myself in a large group divided into introverts and extroverts. Each group sat facing the other across a large room. The trainer asked ‘What do you want to say to the people opposite?’ After a pause I shouted out ‘What are you thinking?’
We can all be difficult sometimes, even you. Here are my suggestions how to deal with the spectrum of difficult people. These apply whether the person is male or female, old or young, charming or obnoxious. The Bully This sort of person loves the hierarchy of organisations. They are rude, dismissive of others’ points of
There’s a Dilbert cartoon where a manager is standing, facing his sceptical-looking staff. Beside him is a flip chart with the ‘The Plan’ written at the top and a few bullet points beneath. The manager is saying ‘So that’s the plan. Now I’m going to pretend to listen to your petty concerns’. What, you’ve never
Want a sure-fire system for managing your time? So do I. So does anyone attending a time-management training course. We are destined for disappointment because it doesn’t exist. The word ‘system’ should be the clue. If it were down to a system, it would have been invented years ago and would no longer be a
Many people struggle with strategy. They must do, because I’ve sat through my fair share of strategy presentations and left no wiser about what’s intended. Strategy is an aspect of management which is obscured by layers of corporate flimflam, making it seem so mystical that only a priestly class of senior executives and management consultants